Terms & Conditions

1. Introduction

These Terms & Conditions explain how you may use this website and the e-learning materials offered on it. The website is operated by [Company Name] and provides digital e-learning materials for self-paced study.

By creating an account, buying credits or using the website in any other way, you agree to these terms. If you do not agree with them, please do not use the website.

2. Eligibility and Accounts

Some parts of the website, such as buying credits and unlocking levels, need an account. When you create and use an account:

You must provide accurate and up-to-date information
You are responsible for keeping your login details secure
Your account is personal and must not be shared or sold
You must tell us straight away if you suspect unauthorised access to your account

3. E-Learning Materials and Pricing

Each e-learning material is divided into levels, and every level shows what it covers and its price in credits before you unlock it.

Material details and prices are shown on the website before purchase
Material information and prices may be updated from time to time
The price shown at checkout is the price that applies to that order

4. Purchases and Payment

Credits are bought through the checkout on this website. By completing a purchase:

You pay using one of the payment methods offered at checkout
Payment is processed by our payment provider over a secure connection
An order is confirmed only after the payment has been completed successfully

When you purchase credits from our website, your billing description will be shown as

5. Credits

Credits are how levels are unlocked on this website. Money buys credits, and credits unlock individual levels of e-learning materials. One credit equals US$1, ¥160 or HK$8, and the bonus that applies to larger single purchases is shown on the Buy Credits page.

Credits purchased on this website:

Are added to your account once payment is confirmed
Are spent to unlock individual levels of e-learning materials
Can only be used on this website and have no cash value
Cannot be transferred to another account
Have a validity period of 90 days from date of purchase

6. Access to E-Learning Materials

E-learning materials are digital and are studied at your own pace. There is nothing to attend and no live teaching.

Once payment is confirmed, the download link and access details are sent to the email address given at checkout, and the material is also available through the platform
Access information is typically made available within 24 hours of successful payment confirmation
Delivery may occasionally be delayed, so please allow up to 48 to 72 hours

The full process is set out in our Delivery & Access Policy.

7. Intellectual Property

All e-learning materials, videos, text, graphics and branding on this website belong to [Company Name] or to their rightful owners.

You receive a personal, non-transferable right to use the materials you purchase for your own learning
No ownership of any material or content passes to you

8. Acceptable Use

When you use the website and its materials, you agree to:

Use the website and materials lawfully and respectfully
Use purchased materials for your own personal learning only
Follow any instructions provided with the materials

9. Prohibited Activities

To keep the website fair and secure for everyone, you must not:

Copy, share, resell or redistribute the e-learning materials, or download them where downloading is not offered
Share your account access with other people
Try to bypass payment or access controls
Interfere with the security or operation of the website
Make fraudulent purchases or chargebacks

10. Refunds

Refund requests are reviewed individually and are handled as described in our Refund Policy.

11. Changes to the Website and These Terms

We may update the website, its features, the e-learning materials and these terms from time to time.

Material information and prices may change
The version of these terms published on this page is always the one that applies

12. Disclaimer

The e-learning materials are provided for educational purposes.

We do not guarantee any specific personal, professional, academic or financial result
How you apply what you learn is your own decision and responsibility

13. Limitation of Liability

To the extent permitted by law, [Company Name] is not liable for indirect or consequential loss arising from the use of the website or the e-learning materials. Nothing in these terms limits any liability that cannot be limited by law.

14. Suspension and Termination

We may suspend or close an account that breaks these terms.

An account may be suspended while a possible breach is looked into
An account that is closed for breaking these terms loses access to the website

15. Governing Law

These terms are governed by the laws that apply to [Company Name]. If any part of these terms is found to be unenforceable, the remaining parts stay in effect.

16. Contact

If you have any questions about these terms, please contact us:

Company name: [Company Name]
Email: contact@skilsink.com
Address: [Company Address]