Privacy Policy

1. Introduction

This Privacy Policy explains what personal information [Company Name] collects when you use this website, how it is used and how it is protected. It applies to everyone who visits the website, creates an account or makes a purchase.

2. Information We Collect

We collect only the information needed to run the website and provide the e-learning materials:

• Your name and email address
• Account and login information
• Order and purchase history, including credit purchases and unlocked levels
• Billing details required to complete a purchase
• Messages you send through the contact form
• Technical data needed to run the website, such as browser type and IP address

3. How We Use Information

Your information is used only for the purposes below:

• Creating and managing your account
• Processing orders and sending access details and e-learning materials by email
• Adding purchased credits to your account and recording the levels you unlock
• Answering your support requests
• Keeping the website secure and preventing fraud
• Improving the website and the learning experience

4. Payment Information

Payments are handled by our payment provider.

• Card details are passed to the payment provider to process the payment
• We do not store full card details on our servers
• We keep a record of each order, such as the order number, amount and payment status

5. Cookies

The website uses cookies that are needed for it to work properly:

• Session cookies that keep you logged in and remember your cart
• Security cookies that protect forms from misuse
• Preference cookies that remember your language, currency and cookie choices

You can manage or delete cookies in your browser settings. Blocking some cookies may stop parts of the website from working.

6. Sharing Information

We never sell your personal information. It is shared only where needed to run the website:

• With our payment provider, to process payments
• With hosting and technical service providers that run the website
• With authorities, when the law requires it

7. Data Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access to stored data.

• No method of transmission or storage is completely secure
• For that reason, absolute security cannot be promised

8. Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires.

9. Your Rights

Depending on where you live, you may be able to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information where this is possible

To make a request, please contact us at contact@skilsink.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this page is always the current one.

11. Contact

If you have any questions about this policy or your personal information, please contact us:

• Company name: [Company Name]
• Email: contact@skilsink.com
• Address: [Company Address]