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Self-paced e-learning materials

Hiring a Support Team

Hiring a Support Team
Scaling & Long-Term Growth 4 skill levels

Know when and how to bring in help, from editors and assistants to managers, so you can delegate work, brief people well and keep your brand consistent.

Starting from 275 credits Choose your skill level
  • 4 skill levels
  • Category: Scaling & Long-Term Growth
  • Each level is unlocked separately with credits
  • Access information typically arrives within 24 hours of confirmed payment
  • If nothing has arrived after 72 hours, please contact us

Levels are unlocked with credits from your account balance. You can buy more credits whenever you need them.

About this e-learning material

As a creator's workload grows, doing everything alone can slow progress and lead to burnout. Bringing in support, whether freelance or ongoing, frees time for the work that matters most. This material explains how to decide which roles to hire for, find suitable people and work with them effectively.

What this material covers
• Recognising which tasks to keep and which to delegate
• Common support roles such as editors, assistants and managers
• Writing clear role descriptions and finding the right people
• Onboarding, briefing and sharing brand guidelines
• Agreements, payments and giving useful feedback

Who it is for
Creators and small creator businesses who feel stretched and want to build a reliable support team.

You can use it to list the tasks you could hand over and plan your first or next hire with more confidence.

Choose your skill level

Each level is unlocked separately with credits

  • Beginner

    275 credits

    • What you will learn

      You will look at listing your regular tasks, spotting the ones others could handle, and the common support roles creators use, such as video editors, virtual assistants, designers and talent managers.

    • Purpose of this level

      Meant for creators who have always worked alone and are starting to feel stretched by their workload. It helps you understand when outside support makes sense and what kinds of help are available to creators.

    • Expected outcome

      You should be able to identify which parts of your work could be delegated and which support role would help you most. You will be ready to think about your first hire with a clearer picture of your needs.

  • Intermediate

    365 credits

    • What you will learn

      You will study writing clear role descriptions, where to find suitable freelancers, reviewing portfolios, running small test tasks, onboarding new helpers and sharing your brand guidelines so their work matches your style.

    • Purpose of this level

      For creators ready to bring in their first freelancer or assistant, or to improve how they work with existing help. It covers the practical steps from finding the right people to working together smoothly.

    • Expected outcome

      You should be able to find, brief and onboard a support person by following a clear process. You will be better prepared to give useful feedback and keep the quality of your content consistent as others contribute.

  • Advanced

    720 credits

    • What you will learn

      You will work through dividing responsibilities, simple workflows and approval steps, agreements and payment terms, protecting account access and confidential information, and handling performance problems fairly.

    • Purpose of this level

      Suited to creators managing a small team of several helpers, often spread across different time zones. It focuses on coordination, clear responsibilities and keeping everyone aligned as the workload grows.

    • Expected outcome

      You should be ready to run a small creator team with clear roles, agreements and workflows. You will be better able to deal with difficult conversations while keeping working relationships positive and productive.

  • Expert

    1,060 credits

    • What you will learn

      You will explore designing a team structure, choosing between freelance and ongoing roles, documenting processes so work does not depend on one person, delegating leadership and keeping your creative vision clear as others contribute.

    • Purpose of this level

      Made for creators and creator businesses building a lasting team around their brand. It considers team structure, leadership and the long-term decisions that shape how a team grows alongside the business.

    • Expected outcome

      You should be able to plan a team that supports your business over the long term and runs smoothly without constant supervision. You will be ready to weigh cost, control and creative quality when shaping it.